• Visit Our Portal

    Make Request
    NextRequest Form

  • Pick the Correct Department

    Choose the best fit from the Department drop‑down:

    • 🛡️ Compliance – Questions about filing a complaint (not the complaint itself).
    • 🤝 Customer Service – General help, renewal or payment issues, website guidance.
    • 🪪 Licensing – Application status, required forms, document uploads (pick your profession and last‑name range).
    • 📄 Open Records – Formal public records under the Georgia Open Records Act.
    • 📝 Petition & Waiver – Upload a completed rule‑waiver petition.

    Unsure? Pick the closest match—staff can re‑route internally.

  • Complete the Request Form

    • In Request Description, answer Who, What, When, Where, Why:

    For Example⬇️
    “My name is John Smith (who). I submitted my PA application on 3/14/2025 (when) and need the current status of it (what/why).”

    ❌ Skip complaint details, personal health info, or multiple unrelated topics.
    🗂️ Enter one subject per request. If you have a different inquiry unrelated to your first submission, make a separate request.

     

    • Attach Files (Optional)

      Need to show a screenshot, form, or letter?
      Click Choose file(s) → upload (PDF, DOCX, JPG, PNG, etc.)
      Must be signed in to attach; you can add files after submitting if needed.

     

    • Enter Contact Info

      Provide Name, Email (strongly recommended), Phone, Address.
      Email guarantees instant confirmation and update notices.

     

  • Review & Submit

    • Check your department, description, attachments, and email.
    • Tick the acknowledgement box if shown.
    • Click Make Request once.

  • Note Your Confirmation

    • A screen (and email) will show your Request #.

    • Keep the email; check Spam/Junk if it doesn’t arrive within 10 minutes.

      (Optional) Create a Password

    • First‑time users can set a password to access a dashboard of all your requests.
    • Skip for now if you prefer—email links will still work.

  • Track & Reply

    • Log in or use the email link to view status under My Requests.
    • GCMB posts messages or files in the thread; you can reply there.
    • You’ll get an email every time your request is updated.

  • What NOT to Submit

    • Formal complaints (use the “File a Complaint” page instead).
    • Personal medical advice or protected health information.
    • Social Security numbers, credit‑card data, or other sensitive identifiers.
    • Emergencies—call 911 or appropriate authorities.