FAKE AGENT CALLS
The Board Staff has received several phone calls from multiple licensees stating that someone is calling pretending to be an agent of the Medical Board and trying to obtain personal information. These calls are scams. Information regarding your licensure number, issue date, expiration date, and address of record is available on the Board’s website. Your NPI number is also available on the Internet. The Board would not contact you by phone to obtain your personal information. We would contact you to set up a time that you can contact us and give you a valid call back number or schedule an in person meeting. The Board is located in Atlanta, GA and all phone numbers from the Board will have Atlanta area codes. (404, 470, 678 or 770) If you receive a call like this please do not give any personal information and disconnect the call. If you need any additional information, please contact Jonathan McGehee, Director of Investigations at email@example.com.
My insurance company won't pay the bill, now the doctor is billing me! Can the Medical Board stop the doctor from billing me or sending my account to a collection agency?
Medical procedures are defined in your health care contract with your insurance carrier. Most insurance handbooks give a list of “excluded” procedures – procedures that, if provided, the patient must pay. You should read your benefits brochure or contact the insurance company's "Coverage Verification Office" prior to agreeing to have a procedure. Patients should not rely solely on the information provided by the physician's office, as ultimately, you are financially responsible for all authorized medical procedures. The ultimate responsibility is on the patient to know what procedures the insurance company will or will not cover. The Georgia Medical Board has no authority to intervene in insurance or billing disputes between a physician and a patient.