File a Complaint

 

complaint process infographic 1.jpg

The Georgia Composite Medical Board is responsible for regulating and enforcing the Medical Practice Act and the rules adopted by the Board. The Board’s staff devotes much of its time to this serious responsibility to ensure the public’s safety. Each complaint is evaluated by the Board’s medical director and management staff to determine if the complaint is within the jurisdiction of the GCMB.

The Board in its effort to protect the integrity of the complaint process as well as the Georgia health care consumer, accepts complaints as provided on this web site in a downloadable format for filing by mail, or by filing online at the appropriate link shown below. Please note: We are unable to take complaints by phone. All complaints must be submitted in writing or by online submission.

To file a Complaint online - Click Here

If you are unable to file online or print the mail-in complaint form, please contact our enforcement division at the below information to have a complaint form mailed to you.

Si necesita un formulario de queja e instrucciones en español, por favor haga clic aquí.

The Board discourages anonymous complaints, but if you are considering submitting one, please read the page on this site titled Frequently Asked Questions and refer to the questions on anonymous complaints.

PROCESS

A complaint within the jurisdiction of the Medical Board may then follow one of two paths: (1) a Matter Under Inquiry (MUI) or (2) a formal investigation.

In an MUI, the licensee is asked to give a narrative response concerning their medical care rendered. The patient’s records are subpoenaed for evaluation by a panel of Board members assigned to review the complaint. The panel presents its findings to the Board, which then determines if the licensee may have violated the Georgia Medical Practice Act or otherwise deviated from the generally accepted standards of care. An MUI may turn into a formal investigation by the Board.

Serious complaints, criminal violations, public safety threats, and similar situations are referred directly for formal investigations by the Board’s agents. These agents are certified law enforcement personnel who are trained in traditional investigations. The results of investigations by agents are also evaluated by Board members to determine if there are violations and any discipline and/or prosecutions are warranted.

Georgia Composite Medical Board - Enforcement Unit

2 Peachtree Street, N.W.,

6th Floor

Atlanta, Georgia 30303

Phone: (404) 656-3913, select Option #3

    Fax: (404) 656-9723