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COMPLAINTS: How do I file a complaint against a doctor or hospital?

July 17, 2007

The Composite State Board of Medical Examiners is charged with the responsibility of regulating and disciplining doctors, physician's assistants, physician residents in training, acupuncturists, auricular detoxification specialists, perfusionists and respiratory care professionals. If you have a complaint about any other licensed profession, please contact the Secretary of State's Office. If you believe a provider licensed by this Board has violated provisions of the Medical Practice Act, has acted in a manner that is considered "unprofessional conduct", or has provided a level of care that would fall below the minimum standard of care, then you may have the basis for a complaint. We prefer for complaints to be filed on Board approved forms. There are two forms, the Complaint Form and the Waiver - Authorization to Release Information and to Use Complainant's Name Form. Both forms are needed for the Board to consider a possible inquiry. These forms are available for download on our web site. Please complete the forms giving a brief but detailed statement of the facts in chronological order. Please do not edit or scratch out any information preprinted on these forms. You may add as many additional sheets as necessary to detail your circumstances. Please explain to us, if possible, why you believe the treatment you received was either a violation of the Medical Practice Act, considered by you to be unprofessional conduct, or the treatment you received was below standards. Please give us your daytime telephone number in case our staff has questions regarding your complaint. Be sure to give the names, telephone numbers and addresses of all parties involved in your complaint. Please mail your complaint to:

Composite State Board of Medical Examiners
Attn. Complaints Unit
2 Peachtree Street, N.W, 36th Floor
Atlanta, Georgia 30303-3465

Must I use the Medical Board's forms to file my complaint or will you accept a letter?
We prefer you to use our forms: as the Waiver - Authorization to Release Information and to Use Complainant's Name Form is extremely important. However, if your letter gives us the details that we need and includes a written, signed and dated statement that authorizes the use of your name, the release of your name and the release of information to necessary individuals to conduct an investigation, we will accept your letter. If we do not have all the information or authorization we need to conduct an investigation, your complaint will be unnecessarily delayed until we obtain the information or permission.